At the venue

Summary

• Bags in the concert hall must not exceed 40x40x20 cm.
• Large bags and items must be left in the cloakroom.
• Food and drinks are not allowed inside the hall.
• Switch off your mobile phone before the concert begins.
• Filming, photography, and audio recording are not permitted. Pictures can be taken only during the applause.

Bags?

At the moment, Konserthuset Stockholm is not covered by the Police Authority's decision on a total bag ban, but for everyone's safety, we ask you to avoid bringing bags to the concert visit. Outerwear, backpacks, larger bags (over 40x40x20 cm), umbrellas and other large objects are not allowed in the hall. Please leave these in our manned or unmanned cloakrooms. Food and drink may also not be brought inside. Thank you for your understanding for a safe and memorable music experience.

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Cloakrooms

We provide both manned and unmanned cloakrooms. Items left in the manned cloakroom cost 20 SEK (adults) and 10 SEK (children). There is no charge for items left in the unmanned cloakroom.

The cloakrooms in the Main Hall are located beside the Main foyer and at the sides of the second balcony. There are also cloakrooms next to the Grünewald Hall as well as Aulin Auditorium.

If you have any questions before your visit, please contact us at info@konserthuset.se.

Food and drinks

Add a touch of luxury to your concert experience with delicious food and drinks before the performance at our pre-concert service. This is easily pre-ordered, up to 48 hours before the concert, online or via our Box office. Your order will then be presented one and a half hours before the concert starts.

We also offer a generous selection of drinks and small bites during intermission. We recommend you to pre-order food and drinks at the bar directly when you arrive to the concert.

We currently only accept credit cards in the bars.

Read more about food and drinks at Konserthuset

Refreshments

Refreshment stalls are located in the Main foyer and on both sides of the first and second balconies. There is another stall in the foyer of the Grünewald Hall, which is open during concerts held in the venue. 

Service in the main foyer will open an hour and a half before the concert in the Main Hall, and the balcony bars open one hour before the concert.

For family concerts as well as concerts in the Grünewald Hall, service ordinarily begins one hour before the concert. 

The bell, interval and finishing times

The bell rings for the first time around five minutes before the concert begins. When it rings for the second time, there are around three minutes left until the performance begins. On the third bell, just a few minutes remain until the auditorium doors are closed. 

For most concerts, there is an interval of 25 minutes.

Estimated finishing times for concerts will be posted here on the website. However, we cannot guarantee the accuracy of finishing times.

During the concert

The taking of photographs, filming or recording is not allowed during the concert. Pictures can be taken only during the applause.

Turn off your cell phone during the concert. Keep in mind that it is not only a ”ringing” phone that is disruptive to other members of the audience, but that other mobile usage and illuminating screens also draw attention from the common experience.

We welcome everyone to an offline experience. Allow space for your own and other’s musical treat – let the music speak and your mobile stay resting. Many thanks for your consideration.

Toilets

The Main Hall

There are toilets nearby the cloakrooms beside the Main foyer and to the sides of the second balcony. The toilets on the first balcony can be accessed via the staircase in the Grünewald Hall, at the corner between the left hand side and the rear. 

The Grünewald Hall

There are toilets in the staircase between the gallery and the stalls. From the gallery, you can also access the toilets to the sides of the second balcony.

The Aulin Auditorium

Toilets can be found at the cloakrooms.

Accessible toilets

There are accessible toilets by the cloak rooms on the left side of the Main foyer, on the stalls level between the Main and Grünewald Hall, at the Aulin Auditorium and in the box office.

Dress code

There is no formal dress code when visiting Konserthuset Stockholm. Specific dress guidelines only apply during special occasions, such as the Nobel Prize Concert.

Perfumes

Keep in mind that other members of the audience may be sensitive to strong scents. Refrain from using perfumes and hairspray to ensure allergy sufferers and those who are sensitive to scents can also enjoy their visit. 

Front of House staff

Our ushers are on site before, during and after the concert to give you all the help you need. If you have any questions, please don’t hesitate to ask. 

Defibrillators

Konserthuset Stockholm has three defibrillators, as well as staff trained to use them, in the event someone suffers cardiac arrest. 

Lost property

Forgotten something? Then contact us as soon as possible on + 46 8 786 02 00 or email receptionen@konserthuset.se